In Gibraltar, I witnessed an accident where a child was fooling around, fell off a wall and landed on his head. He became completely hysterical. It transpired, much later, that his distress was not from the pain of the fall, but from his belief – based on a film he had seen where a similar incident had occurred – that he was going to die from his injury. The parents tried to soothe the boy but soon grew annoyed with his continuous crying. Finally they became angry demanding that he stop crying. They did not actually ask him why he was so upset, they just assumed it was from the pain of the fall. They therefore didn’t understand what the problem was, and were unable to calm their child down.
Listen to what your children have to say. Respect that they have their own thoughts and ideas.