As a trainer I can tailor-make courses to meet your company or organisation’s unique requirements.
An excellent example of this is the Human Element Leadership and Management (HELM) course that I am currently running for the Professional Yacht Training organisation.
The MCA (Maritime and Coastguard Agency) provides the criteria for the HELM course and I ensure that the learners are fully engaged in the learning process using interactive teaching methods. My brief is to: inform, entertain and create a paradigm shift in learners’ attitudes and thinking.
To support the existing course content I offer a range of extra resources for yacht crew to access and use where appropriate.
Links to articles...
- Attention on Assertiveness
- Coping With Conflict
- Face up to Feedback (Giving and Receiving Constructive Criticism)
- Stressed to Kill
- Survive Your Sorrow
- Tackle Trauma
- The Five Communication Styles
Links to handouts...
- Circadian Rhythms
- Guidelines for Giving Constructive Feedback
- Guidelines for Receiving Feedback
- Levels of Alcohol Impairment
- Maslow's Hierarchy of Needs
- Principles of Sleep Hygiene
- Stress Diagnostic
- The 10,000-Hour Rule - Read Chapter 2 of Outliers: The story of success
- The Stress Curve
- The Stress Graph
- Just Culture
“Thank you for running a fantastic HELM course this past week. I really did learn a lot and hope to be able to implement some of the methods and practices you taught us these past few days once I return to my vessel.”
"Claire brought a whole new life to a course that has a boring reputation in the industry. She made the material in the course meaningful to each and every one of us and she didn't just read to you. Her energy was awesome, infectious and motivating. Claire is amazing in every way as a lecturer and someone who offers amazing coaching and teaching."
“Thanks for the great course. It was really eye-opening and worthwhile.”
“Very insightful in terms of understanding my as well as my crew members actions/reactions. Claire is very, if not over, qualified. Her approach makes for easier learning.”
“[Claire is] Relatable, energized, intelligent and keeps listeners in tune.”
“It’s a great course for all departments to learn valuable skills in dealing with people.”
“Claire for president! Awesome instructor and knows her stuff.”
"I began the HELM course with the mindset that there would be nothing that I would gain from this course besides a certificate which is required by MCA. By the end of the course I found I was completely wrong, the knowledge and insight I gained from the course is invaluable. I am now abe to approach the baoting industry with a different mindset, and am able to manage crew which I was never able to do before."
"The course had excellent content and construction. I enjoyed it more than I thought I would and I think it will change the way I speak to people forever. I would recommend this course to others."
"Much more valuable and applicable to yachting than I could ever have imagined. EVERY boat would benefit from time with Claire."
"I have come to realize that this course is actually vital to the future of the yachting industry. Claire is an amazing teacher and made the course material, which could be dull, really eye opening and showed us a new way that I will carry on in the future."
"I found the information in this course valuable. The trainer was very interactive and enthusiastic. I would definitely recommend this course to others if you want to know how to deal with crew and how to interview / employ and know what to look for in a person."
"I thought the HELM course was a very valuable course in yachting. Claire lectured a difficult course very well."
"Awesome Course. Thoroughly enjoyed every moment and will have a new outlook on work!!"
"I would recommend this course to others – there are valuable lessons in life to be learnt."
"The HELM Course exceeded my expectations. I enjoyed the course."
"This course might change the way you think, to help others and yourself. It is very relevant to seafarers moving up in their careers. The subject matter could have been boring, but however was made very interesting by the instructor."
"A great course. Extremely relevant to yachting."
"The stereotype of this course is absolved with Claire's approach. The stereotype is exactly why this course should be done."
"This course does not only help you deal with other people, it also gives you insight into yourself."
Eugene Le Roux
"Initially thought (and was told) this course was a waste of time and a money-making scheme. After completing the course I have found it to be the most valuable of all yachting courses so far. Should be Stewardess Course too."
"I entered the course expecting to learn the least from it, but ironically have left with more knowledge than any other module. I would reccommend Ms Newton for any crew / captain to teach these values."
"I would highly recommend Claire Newton as a HELM Instructor. The course was a lot better than I thought it would be."
"Unhappy crew are the result of inter-relationship issues. This course can solve some of these."
"You couldn't ask for anybody better to teach you the HELM course than Claire Newton."
"I thoroughly enjoyed this course and will definitely implement this new knowledge onboard."
"Fantastic course, learned a great deal. Don't think you would find a better HELM course anywhere."
"This course is not just about working on yachts - it can be used in everyday life. Claire is fun and easy to listen to. You won't fall asleep in her class even after a big night."
"If you are going to do the HELM Course, do THIS course! [With Claire]."
"Instructor [Claire] is very intelligent and very experienced in the field. I learned a lot from her. She gave us a lot of extra information that I can apply to my own life as well as yachting."
"Fantastic teacher. Didn't know what to expect, but overall I have left this course with much more knowledge and would love to participate in her [Claire's] class again."
Grant du Preez
"I enjoyed the class participation and games/activities. Claire has an excellent and thorough knowledge of the subject. She has enthusiasm for what she does and it shows."
"Great module - makes for greater understanding of crew dynamics."
"Claire was a great instructor due to her enthusiasm and love for the contents of the course and previous experience on yachts."
"The objectives covered are essential for any aspiring leader in the maritime industry."
[This course] "Improves not only career but personal relationships."
"Very well presented course. Fun and interactive."
"This course will help me in my career. I have learnt a lot about myself and how I should react in certain situations."
"Excellent course and better instructor." ; " Life changer!"
"It's an excellent course that provides you with great knowledge in understanding people." ; "Great course and very well presented."
"The knowledge Claire has is invaluable to any yacht crew."
"Claire is a great, interactive teacher who was engaging and easily approachable. The HELM course was insightful and I definitely learned a lot."
"Claire is engaging. I enjoyed the course well beyond my expectations. I found the information valuable not just for life on deck, but in my personal life too."
"I enjoyed the HELM Course - it was definitely better than the reputation of the course being "boring". I will definitely be using the content I learned."
"The HELM course was amazing and Claire is the reason it is so successful. It will change your world and I would bring Claire to my boat of she would come."