We would be lost without our phones and yet most of us do not use them effectively or efficiently. When leaving a message most people are not clear and succinct. They often don’t even mention important information such as their name! When speaking to the person they called, they do not introduce themselves properly and do not get to the point of the call, wasting the recipient’s time and causing frustration and irritation. Often they do not even realise the poor impression they are creating.
In this course you will learn how to use the phone with finesse and create a positive impression of yourself and/or your organisation or company.