Monday, 02 September 2013 16:47

The Practical Art of Making Conversation

Whether you are at a formal function or an informal gathering you will be called upon to make conversation with others. Mastering this skill - either one-on-one or conversations in small groups - is thus an important life skill as it will give you the confidence you need to handle both business and social events.

This practical course covers the fundamentals of conversation such as how to start a conversation with someone you don’t know; effective introductions to ease the way for others; how to be interesting rather than boring and how to include everyone in the conversation. We also touch on non-verbal (body) language.

Monday, 26 August 2013 16:32

Basic Rights Poster

(Presented as part of my How to Stand up for Yourself course & To Thine own self be True - the Confident You! talk)

Assertiveness is about having clear, honest and respectful relationships with others. Part of this is knowing your Basic Rights and standing up for them.


Published in Posters & Worksheets
Wednesday, 01 May 2013 16:10

Is that a New Wrinkle?

Article as it appeared in O - The Oprah Magazine. By Kim Garner

Kim Garner asked three experts for quick, empowered responses to the most uncomfortable age-related questions.

Published in Magazines

Article as it appeared in Wellness magazine. By Natasha Liviero

From the shape of our legs to the size of our breasts, most of us are guilty of viewing our bodies in a less than sterling light!

Published in Magazines
Sunday, 01 June 2003 14:42

Assert Yourself at Work

Article as it appeared in Woman's Value magazine. By Lee Curry

Confident people find the working situation easier, and experience greater success. If you want to enjoy the benefits of being confident at work, then this is a useful article to read.

Practical, do-able advice which anyone can apply to their own life – with positive, tangible results.

Published in Magazines

Many people suppress their own feelings, needs and wants because they’re not sure how to go about expressing them without upsetting others. Some people express them too forcefully. The outcome in both cases is always unsatisfactory to one, if not both, parties.

It is possible to ask for what you want, let people know how you feel, and say no if necessary without being pushy or aggressive. The key is learning to be assertive.

Assertive people communicate in a way that is clear, open and respectful of other people, ensuring they enjoy healthy, positive relationships - both at work and at home.

This course teaches you the fundamental skills and attitudes you need to enjoy the many benefits of being more assertive.

Thursday, 28 March 2013 12:35

Phone Finesse

We would be lost without our phones and yet most of us do not use them effectively or efficiently. When leaving a message most people are not clear and succinct. They often don’t even mention important information such as their name!  When speaking to the person they called, they do not introduce themselves properly and do not get to the point of the call, wasting the recipient’s time and causing frustration and irritation. Often they do not even realise the poor impression they are creating.

In this course you will learn how to use the phone with finesse and create a positive impression of yourself and/or your organisation or company.

Published in Phone Finesse

Some people define diplomacy as the ability to tell someone to go to hell in such a way that they look forward to the trip. I don’t call this being diplomatic - I call it being assertive!

Whether you are dealing with patients, clients or colleagues, HOW you communicate ultimately determines whether your relationship is clear, open and honest - or fraught with tension, misunderstanding and arguments.

In this talk I explain what it means to communicate assertively, why this is beneficial and how to achieve this kind of relationship with your patients, clients and colleagues.

Tuesday, 26 March 2013 12:23

Mastering the Art of Conversation

Learning how to converse well and easily with others gives people more confidence when handling both business and social events. Mastering this skill - either one-on-one or conversations in small groups - is thus an important life skill.

In this talk, I cover the fundamentals of what it really means to be a good conversationalist, how to make effective introductions in order to ease the way for others, and (for emergencies) how to escape from the boring individual who insists on dominating your attention. We also touch on non-verbal (body) language.

Tuesday, 19 March 2013 11:56

YOU-Q: Finding Your Inner Winner

YOU-Q is a concept that I have developed out of my experiences as a practicing psychologist, as well as my travels around the world. YOU-Q is about living life to its full potential and finding your Inner Winner.

While it encapsulates emotional, spiritual and intellectual intelligence, YOU-Q is also so much more. It is about Getting Real – the importance of knowing and staying true to your value, purpose and vision. It’s about Changing Your Head Talk – how to silence the unhelpful messages we give ourselves and change our negative self-beliefs. And it’s about learning how to Relate well to others.

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