Bad vibes in the workplace are not only detrimental to staff morale and productivity they can also have a negative effect on your health and wellbeing, not to mention your career prospects. Every way you look at it, it is a good idea to learn to control your anger at work.
California in the USA, is portrayed as the land of summer sunshine, with its beaches, fruit trees, vineyards and fun in the sun. So when I was due to visit California one June I bought new summer clothes suitable for the hot weather I was expecting.
My first day out in Los Angeles, however, had me rushing back from the beach to change into jeans and a sweater because I was uncomfortably chilly. I never wore my new summer clothes in California at all because compared to the summer climate in Durban that I was used to, California was not really hot. I had not looked up a temperature table for the cities I would be visiting, when I assumed it would be hot in California.
The life lesson here is to never to assume you understand the meaning of ‘relative’ words like hot, cold, early and late. Check them out – ask questions and try to get objective measures. What is extremely hot for one person may be chilly for another, and what is ‘early’ for someone may be ‘late’ for someone else.
Most of us think we know how to have a conversation and so do it without thinking, but there is actually an art to conversation and it’s a skill well worth developing. If we want to do it correctly we must avoid the following common errors...
This article is one of a three-part series on Transactional Analysis. It follows on from the articles “Transactional Analysis – Part I (The Masks we Wear)” and “Transactional Analysis – Part II (The Games we Play)”. This article (Part III), is an outline of two more of the key concepts in Transactional Analysis – Life Positions and Life Scripts.
Based on decisions made in infancy, we assume one of four basic psychological life positions, which to a large extent determines our pattern of thinking, feeling, and behaving. The challenge is to become aware of our life position and if necessary, create a healthy alternative.
The four life positions were developed by Frank Ernst into the well-known OK Corral shown in this poster.
Read Transactional Analysis – Part III (The Scripts We Follow) for details of the four life positions.
My article was featured in the SME South Africa Online Magazine.
You can read the article here: http://www.smesouthafrica.co.za/15589/Could-your-phone-technique-be-letting-you-down/
When I was in my early 20’s I ‘did’ a Contiki Tour of Europe. Our first City was Paris and after checking into the hotel, we were taken to see the sights and ended at the Eiffel Tower. Our tour guide gave us strict instructions to be back on the bus by 9:30pm otherwise “it would leave without us!”
I had made friends with three fellow travellers and we made a plan to go up the tower as high as we could. It was magnificent and we took in the views from all 4 sides. When we realized the time it had already gone 9:30pm and we knew the bus would have left. We were not concerned - being young and invincible we knew we would find our way back to the hotel!
An hour and a half later we emerged from the Eiffel Tower to see the bus was still there. Our fellow tour members told us they had felt sorry for us and had decided to wait. We felt terrible, but also angry that we had been put in a position of unknowingly upsetting the others.
The lesson here is to say what you mean, mean what you say and stick to the plan. Don’t expect others to know you have changed the plan if you have not consulted them!
This article is one of a three-part series on Transactional Analysis. This article follows on from the article "Transactional Analysis – Part I (The Masks we Wear)" and comes before Transactional Analysis - Part III (The Scripts we Follow). What follows in this article (Part II) is an outline of two more key concepts in Transactional Analysis – Strokes and Games.
This article is one of a three-part series on Transactional Analysis. It is followed by the articles “Transactional Analysis – Part II (The Games we Play)” and Transactional Analysis - Part III (The Scripts we Follow).
Transactional Analysis (or TA as it is often called) is an interpersonal relations approach developed during the 1960s by Dr Eric Berne. It is underpinned by the philosophy that:
Transactional Analysis is based on two notions: That we have three sides or 'ego-states' to our 'personality (Parent, Adult and Child), and that these ego states converse with one another in 'transactions' both internally and externally with other people (hence the name).
While exploring the province of Andalucia in Spain, I saw numerous massive silhouette 'billboards' of an enormous black bull. They were so quintessentially Spanish, that I found myself quite charmed by the sight. The bull billboards are a superb image and branding campaign because although Spain has so much more to offer – food (paella & tapas), drink (sangria, sherry & wine), flamenco music and dance, and the artists Picasso and Dali – when one thinks of Spain one invariably thinks first and foremost of bull fighting.
The life lesson here is to recognize the importance of branding and image. Whether or not it is your intention, everything you do, wear or say projects an image of you. Ask yourself, "When other people think of me what comes to mind first?" Then make sure it is the thing you want people to be thinking!