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Equipped to...Face up to Feedback
This newsletter introduces Face up to Feedback, a comprehensive article found on my website.
Criticism is often seen as negative thing – look it up in any Thesaurus, and you’ll find it right there alongside such words as condemnation, disapproval, nit-picking and fault-finding. This is soley down to the fact that most people only ever criticise in a negative way. And we only ever refer to criticism as criticism when it’s negative – positive criticism becomes “approval” or “praise.”
The truth is, criticism, when given in an appropriate way at an appropriate time, can have many positive effects – both for the giver and the recipient. The trick is to learn how to criticise in a positive and constructive manner, and to watch out for the pitfalls of negative criticism.
Negative criticism has a negative effect – both for the receiver and the giver of criticism. Negative criticism typically only looks at the mistakes and not the good things a person has done/is doing. Children are often more vulnerable to the effects of criticism.
Negative criticism can lead to:
Criticism does not only have a negative impact on the receiver of the criticism. It also has an impact on the giver of criticism. The receiver of the criticism can harbour negative thoughts about the giver, especially if the criticism was not asked for. Most people do not like being around a critical person - they are not popular.
Have you been on the receiving end of destructive, negative criticism? Please share your experience.
When Does Criticism Become Positive?
Criticism becomes positive when we think of it as feedback, rather than as criticism, and follow the guidelines for giving constructive feedback.
Constructive criticism does not only mean giving positive feedback. Negative feedback, given skilfully, is just as important. Constructive criticism leaves the person feeling good about themselves, but with new information about how to improve. Destructive criticism leaves the recipient feeling bad with seemingly nothing to build on.
Guidelines for Giving Constructive Feedback
Five additional Guidelines can be found in my article Face up to Feedback, and you can read my article on Communication Styles for more helpful advice.
Guidelines for Receiving Feedback
Image by: Ed Yourdon
Have something to say?
Have you achieved success by listening to and applying the knowledge gained from a positive feedback experience? I'd love to hear your story.
Watch out for my next newsletter where you will be E-Quipped to...Hone in on Hyperactivity
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