Friday, 15 November 2013 00:00

Anger Management: Taming the Tiger!

Many people think of anger as a purely ‘negative’ emotion – an emotion that we should not actually allow ourselves to feel. But anger is, in fact, just an emotion - one of a whole range of emotions that we must allow ourselves to feel if we want to experience a rich mental and emotional life.

Published in My Articles
Friday, 01 March 2013 00:00

To Time-Out or Not?

Article as it appeared in Your Baby magazine.  By Cath Jenkin

Sending your tot to the naughty corner is a no-no for some moms. Here's why.

Published in Magazines
Thursday, 28 March 2013 13:48

Communicating With Flair

Our ability to talk is one of the things that makes us unique as a species, and most people say their first words when they are barely a year old. Why then, when talking is something we’ve been doing since infancy, do we so often fail to communicate effectively as adults?

The truth is, while talking may come naturally, actual communication is a skill which we need to learn in order to do it properly.

Thursday, 28 March 2013 13:37

Creating Co-Operation From Conflict

Conflict in itself is not bad. Knowing how to deal with it, is what counts. If we know how to cope with conflict, we will learn to be less fearful of it, and so not try to avoid it. This creates healthier, more harmonious relationships.

This course teaches you the fundamental skills and attitudes you need to deal with conflict and understand that, contrary to popular belief, dealing with disagreement or conflict is far more important to a relationship than not having disagreement or conflict at all.

Many people suppress their own feelings, needs and wants because they’re not sure how to go about expressing them without upsetting others. Some people express them too forcefully. The outcome in both cases is always unsatisfactory to one, if not both, parties.

It is possible to ask for what you want, let people know how you feel, and say no if necessary without being pushy or aggressive. The key is learning to be assertive.

Assertive people communicate in a way that is clear, open and respectful of other people, ensuring they enjoy healthy, positive relationships - both at work and at home.

This course teaches you the fundamental skills and attitudes you need to enjoy the many benefits of being more assertive.

Some people define diplomacy as the ability to tell someone to go to hell in such a way that they look forward to the trip. I don’t call this being diplomatic - I call it being assertive!

Whether you are dealing with patients, clients or colleagues, HOW you communicate ultimately determines whether your relationship is clear, open and honest - or fraught with tension, misunderstanding and arguments.

In this talk I explain what it means to communicate assertively, why this is beneficial and how to achieve this kind of relationship with your patients, clients and colleagues.

Wednesday, 20 March 2013 12:56

Conflict to Co-Operation

No matter how similar people are, we are all unique. There will always be some ideas, issues, situations etc. on which we disagree. This is to be expected. Conflict in itself is not bad. Knowing how to deal with it, is what counts. If we know how to cope with conflict, we will learn to be less fearful of it, and so not try to avoid it. This creates healthier, more harmonious relationships.

In this talk I focus on the fundamental skills and attitudes you need to deal with conflict and understand that, contrary to popular belief, dealing with disagreement or conflict is far more important to a relationship than not having disagreement or conflict at all.

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